Welfare & Safeguarding

Welfare is at the heart of everything we do at Rootophia.

Welfare-led care

We make decisions based on each dog's wellbeing. Dogs are matched into small groups by personality and energy, given proper rest and relaxation, and supervised throughout the day.

A safe environment

Our facilities are secure and maintained to a licensed standard (Licence No. AWL0212). Group sizes and activities are managed to keep every dog safe and calm.

Our team

Our team is experienced, insured and DBS-checked, and trained to recognise and respond to signs of stress or ill-health.

Raising a concern

If you ever have a welfare concern, please tell us straight away using the details on our contact page so we can act on it.

Questions about this policy? Contact Rootophia.